Caltech or JPL Business Travel. If you are on Caltech or JPL business travel for conferences or meetings and need emergency legal assistance, contact the Office of General Counsel (OGC).
- Caltech. During business hours, call the Office of General Counsel directly at (818) 354-0999. After hours, call Caltech Security's non-emergency number at (626) 395-4701. They will assist you in reaching the Office of General Counsel.
- JPL. During business hours, call the Office of General Counsel directly at (818) 354-0999. After hours, call JPL Security's non-emergency numbers at (818) 354-3530 or (818) 354-4160. They will assist you in reaching the Office of General Counsel.
Personal Travel. If you are on personal travel for vacation, visa renewal, or other types of non-business travel, and need assistance, contact the International Offices.
- Caltech. Contact Ilana Smith, Director, International Offices at ilana.smith@caltech.edu.
- JPL. Contact the JPL International Office at visa@jpl.nasa.gov.
Denied Entry. If you are refused admission into the United States and returned to your home country, contact Ilana Smith, Director, International Offices at ilana.smith@caltech.edu as soon as you are able. If possible, ask for copies of any relevant information or paperwork.
After Entry into the United States. If you encountered any difficulty at a U.S. port of entry and you would like to inform the Institute about your experience, please report it to Ilana Smith, Director, International Offices at ilana.smith@caltech.edu.