Emergency Travel Contacts
Caltech. You may contact Ilana Smith, Director, International Offices at ilana.smith@caltech.edu or iss@caltech.edu.
JPL. You may contact the JPL International Office at visa@jpl.nasa.gov.
Travelers on Caltech or JPL Business. If you are on Caltech or JPL business travel and need emergency legal assistance, you may contact the Office of General Counsel (OGC). During business hours, you may contact OGC at 626.395.6182 or 818.354.0999. After hours, Caltech employees can reach an OGC staff member via Caltech Security at their non-emergency number 626.395.4701. JPL employees can reach an OGC staff member via JPL Security at their non-emergency numbers 818.354.3530 or 818.354.4160.
After Entry into the United States. If you encountered any difficulty at a U.S. port of entry and you would like to inform the Institute about your experience, please report it to Ilana Smith, Director, International Offices at ilana.smith@caltech.edu or iss@caltech.edu.